User Guide

1. Go to the GET SUPPORT section of your MY PAGE or your MY TEAM dashboard.
2. Scroll down to the heading Send emails to friends and family
3. Select the pre-written email titled "Please sponsor my Relay for Life"
4. Enter the email addresses of the people you want to invite to donate. Separate multiple emails by commas. 
5. Edit the subject and text to add in your personal touch.
6. Click SEND EMAIL to send the email to your future supporters

1. Go to your personal or team fundraising page
2. Click on the social network of your choice
3. Write your own message explaining why Relay matters to you and asking people to sponsor you

We've featured the most popular social networks for sharing pages like this, but you can always copy the URL from the top of your browser and share anywhere you like.

1. Visit the MY DONATIONS section of your dashboard.
2. Scroll down to see a list of the donations you've received.
3. Click on the SEND THANKS button to send a note via email or facebook.

You can transfer funds raised using your credit card through your dashboard following the steps below. If you would like to pay via direct deposit, please contact your local Cancer Council on 1300 65 65 85.

1. Visit the MY DONATIONS section of your dashboard.
2. Click the ADD OFFLINE DONATION button.
3. Enter the donation amount and uncheck the box which says "Nothing was recieved in return for this donation"

It is vitally important that you do not claim funds raised from a group as a donation made by yourself!  This is illegal and against the terms and conditions of Relay for Life.

4. Enter your name and email address details
5. Enter your own credit card details to make the payment.
6. Click DONATE to finalise the payment.
7. The donation should show up on your page within the hour.

You can make payments on behalf of other people by credit card through your dashboard following the steps below. If you would like to pay via direct deposit, please contact your local Cancer Council on 1300 65 65 85.

1. Visit the MY DONATIONS section of your dashboard.
2. Click the ADD OFFLINE DONATION button.
3. Enter the donation amount and check the box which says "Nothing was recieved in return for this donation"

If something was received in return for the money you raised (an item, entry to an event, a raffle ticket, etc.), you MUST check this box. A tax-deductible receipt cannot be issued fo funds raised in this way.

4. Enter the name and email address details of the person who gave the donation.
5. Enter your own credit card details to make the payment.
6. Click DONATE to finalise the payment.
7. The donation should show up on your page within the hour.

1. Please contact Cancer Council on 1300 65 65 85 so that we can verify the funds have been received and update your fundraising total.

To respect everyone’s privacy, all members have to confirm they would like a fundraising page, prior to their page being published on the site.

If you purchased multiple event entries along with your own, each user who is fundraising, will receive an email asking them to finalise their own registration.  They will still be able to attend the event, but they will not show up on the site until this is confirmed.

For some ticket types – such as young children – fundraising pages are disabled for child protection reasons and to comply with state fundraising laws.

A list of the entries you have paid for are visible on your dashboard when you are logged in.

Unfortunately for the events which were moved from the old site to the new site, we were unable to transfer every individual donor’s details.  We have endeavoured to ensure the fundraising progress of individuals, teams and events has remained accurate.

If you have any questions about past donations,please contact your local Cancer Council on 1300 65 65 85.

Some events are unable to include entry fees as contributions to the fundraising total. 

We hope you are still able to pursue your fundraising with enthusiasm, perhaps kickstarting your progress with a personal donation.

Entry fees and merchandise contributions help cover the associated costs and are not considered tax-deductible donations.

Please call your local Cancer Council office on 1300 65 65 85 and we will help re-assign the donation correctly.

Please call your local Cancer Council office on 1300 65 65 85 and we will help adjust your profile for you.

Please call your local Cancer Council on 1300 65 65 85 and we will help you.

Please call your local Cancer Council on 1300 65 65 85 and we will help you.

Please call your local Cancer Council on 1300 65 65 85.

Unfortunately when we moved from our old site to our new one, not all information was able to be transferred across.

The simplest way to register on the new site is to purchase entry to your local Relay for Life event.   

Or give us a call on 1300 65 65 85 and we'll help you out.

Children, Survivor/Carer Lap participants or Youth may be able to register for some events without an email address, but the person purchasing the tickets must provide an email address.

If you are having issues registering for an event, please call your local Cancer Council on 1300 65 65 85.

This depends on how your local state or territory has configured the event. In some cases, the entry fees are kept separate from the fundraising totals as they assist cover the direct costs of running the event. 

No.  Each fundraising profile is linked to a single team in a single event. 

However, a fundraiser can be in two teams in two different events.

At this stage, t-shirts are only available online during registration.   If you would like to order more, please call your local Cancer Council on 1300 65 65 85.

This depends on the event.  For many events, being part of a team is a core part of the experience, so it is required that you either create or join a team when you register.

No.  Entry fees and merchandise are not tax-deductible.  

Any optional donation added during registration is tax-deductible.